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copyworkz's avatar
copyworkz
Seasoned Newcomer
7 years ago
Solved

App crashed after winning Race Rivals

After coming in first place in Race Rivals I clicked on the prize which was a Colossal Crate and the app shut down. I restarted the app and didnt get an option to try and open the crate again. I feel like I got robbed lol. 

  • EA_Grasshopper's avatar
    EA_Grasshopper
    7 years ago

    Hey @copyworkz and thank you for getting back to me so quickly! I can see the race completed for you at 6:31 UTC when you logged in and then encountered the crash. Thankfully I can also see that you did get your rewards. 🙂

    You got the following rewards for finishing 1st in the GDI Race:

    - 9619 credits

    - 76 Disruptor cards

    - 97 Predator Tank cards

    - 77 Buggy cards

    - 42 Centurion cards

    - 58 Cyberwheel cards

    - 100 Laser Squad cards.

    Hope this helps :D

3 Replies

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hey @copyworkz thanks for reaching out! I hope a gremlin didn't come rob you of your rewards lol. I would assume that you did receive the rewards as they happen server side regardless of the crate actually opening. If you send me your Persona ID, found in Settings > About, I can look into this for you and confirm if you got you rewards. Thanks!

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hey @copyworkz and thank you for getting back to me so quickly! I can see the race completed for you at 6:31 UTC when you logged in and then encountered the crash. Thankfully I can also see that you did get your rewards. 🙂

    You got the following rewards for finishing 1st in the GDI Race:

    - 9619 credits

    - 76 Disruptor cards

    - 97 Predator Tank cards

    - 77 Buggy cards

    - 42 Centurion cards

    - 58 Cyberwheel cards

    - 100 Laser Squad cards.

    Hope this helps :D

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