Forum Discussion

rmanuels's avatar
6 years ago
Solved

[AsK] Banned

I was banned by EA. Can I play online on the same PC? if possible it means you have to replace the new product code or deleted game then reinstall it then enter the new product code. BUT SHOULD CHANGE ACCOUNT!?!?

  • Hello @rmanuels!

    First off, let me start by saying welcome to EA’s “Answer HQ”.
    Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!


    Only your account is banned. Your "computer" or "network's IP" is not banned.

    You can not use same product key on another account. (The key is already used & you can't transfer the games to another account.)

    1) The best would be to appeal/dispute the ban!?

    https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    2) If you can't lift your ban, you will have to create a new  Origin account (you will need another email) and buy the game(s) again ☹️

1 Reply

  • Hello @rmanuels!

    First off, let me start by saying welcome to EA’s “Answer HQ”.
    Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!


    Only your account is banned. Your "computer" or "network's IP" is not banned.

    You can not use same product key on another account. (The key is already used & you can't transfer the games to another account.)

    1) The best would be to appeal/dispute the ban!?

    https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    2) If you can't lift your ban, you will have to create a new  Origin account (you will need another email) and buy the game(s) again ☹️

About Command & Conquer Franchise Discussion

Chat about your favorite games in the Command and Conquer franchise and get help from the player community.13,565 PostsLatest Activity: 5 months ago