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Anonymous's avatar
Anonymous
11 years ago

Can play my copy of command and conquer 4

Hi,

     Many years ago i bought command and conquer 4 tiberian twilight. I i stop  playing it few years back and now i decide to install it again,but it ask me a registration code, and when i give the code i have found back in my manual it says already in use this code and i cannot get in the game....what can i do to play it....?

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    The hard media copy has effectively become a one shot.  Go into your Origin client and download a free digital copy to install, instead.  The procedures required for reinstalling from a disk are just too screwed up now.  If your game isn't in there, you must have the Game Adviser at Help Center track down your original player account to use that again. 

    They are at https://help.ea.com/ 

    Be prepared to prove that you are the same person as the game is registered to.

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    11 years ago

    @bekisid Hi,

    Are you sure that you are using the same account that you had used initially to register the game? I would suggest trying any other email addresses you might have to see whether the game is registered on that account.
    If you are unable to figure out which account it might be, you will need to contact an EA Game Advisor: https://help.ea.com/en/contact-us/new
    You can find details on how to do so here: http://help.ea.com/en/article/contact-ea-help/

    Log in with your Origin account and choose "Origin" as Product, your Platform, "Codes" as Topic and describe your issue to see all available contact options.
    If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

    Thank you,
    Nils

  • Anonymous's avatar
    Anonymous
    11 years ago

    I am not sure if this is the email adress i used to register this game because it was so many years ago i do the registration.I have done the procedure you said and the game isn't in the list with games which registered in this email.Sure there must be a way to "tranfer" the registration from my other account(whitch i don't remember the email adress) to this account Or check with whitch email adress i register the game? i can beleive that i must throw away the game just for that reason.

  • Anonymous's avatar
    Anonymous
    11 years ago

    @Gorath_the_Elder wrote:

    The hard media copy has effectively become a one shot.  (snip).  If your game isn't in there, you must have the Game Adviser at Help Center track down your original player account to use that again. 

    They are at https://help.ea.com/ 

    Be prepared to prove that you are the same person as the game is registered to.


    Does that help? 

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