Forum Discussion
EA_cuervo
Community Manager
23 days agoFor anyone still experiencing this issues, please try clearing the temp files and deleting the license folder:
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
- victoragosto23 days agoSeasoned Newcomer
Thanks for the tip, but that didn't work for me. I'm still seeing the same menu.
- victoragosto23 days agoSeasoned Newcomer
I originally purchased through Origin. And I see that there are logs for failed origin activation.
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