Unable to Install Red Alert 3
I tried all of the support options. whenever I try to download Red alert 3 it keeps giving me an error that I don't own the game despite me owning the game. this might be relevant or even be the cause, in my library it only shows the base game even though I should have the dlc too from the command and conquer collection.
26 Years Later: Please Remaster Red Alert 2 & Yuri’s Revenge
Hello, Commanders! I am a long-time Command & Conquer player from Taiwan, and I am writing to express my sincere hope that Electronic Arts will consider developing a faithful remaster of Command & Conquer: Red Alert 2 and Yuri’s Revenge. For more than 25 years, these games have remained among the most memorable real-time strategy titles I have ever played. Their fast-paced gameplay, distinctive factions and units, unforgettable characters, live-action cinematics, iconic music, humor, and highly replayable skirmish mode created an experience that has never truly been replaced. As Red Alert 2 approaches its 26th anniversary, I believe this is the perfect time to preserve these classics and introduce them to a new generation of players. I am not asking for the games to be completely redesigned. I hope EA will consider a faithful, preservation-focused remastered collection that includes both Red Alert 2 and Yuri’s Revenge, following the spirit of the 2020 Command & Conquer Remastered Collection. What I hope to see in a remastered collection: 1.The original campaigns, factions, units, gameplay, atmosphere, humor, and identity preserved. 2.Full compatibility with modern Windows systems. 3.Widescreen support, 4K graphics, updated visual effects, and smoother performance. 4.Restored and remastered live-action cinematics, voices, sound effects, and music. 5.Rebuilt online multiplayer with modern lobbies, matchmaking, stable connections, and anti-cheat support. 6.Skirmish and LAN modes preserved. 7.A modern map editor with mod and Steam Workshop support. 8.Optional quality-of-life and accessibility improvements without changing the classic gameplay. 9.Full Traditional Chinese localization for players in Taiwan. 10.A complete premium-game experience without pay-to-win mechanics. I understand that developing a remaster requires careful evaluation of market demand and development costs. If EA is not ready to announce a project, perhaps an official player survey, EA Playtest, or Steam wishlist page could be created first to measure worldwide interest. As a loyal player, I would gladly pay for a high-quality remastered collection of Red Alert 2 and Yuri’s Revenge. To the EA and Command & Conquer teams: please consider passing this request to the people responsible for the future of the franchise. We are not asking for confidential information or an immediate announcement. We simply hope that the continuing demand for these games will be heard and seriously evaluated. To my fellow Commanders: If you would purchase a Red Alert 2 and Yuri’s Revenge Remastered Collection, please LIKE this post and leave a comment below. You can also share: 1.Which country or region you are from. 2.How long you have played Red Alert 2 and Yuri’s Revenge. 3.Which remastering feature matters most to you. 4.Whether you would purchase the remastered collection. Let us show EA that the worldwide Red Alert 2 community is still alive. It may be time to hear these words once again: Welcome back, Commander.
C&C games - "Failed to launch game" error
Greetings, EA support told me to post here as they have no fix currently for this issue nor any other troubleshooting steps to try. (Case #207569798). Also, via the "EA error reporter" (within the EA app) I submitted a report which has the report ID: "b5282740-5a98-41a4-aa8e-f605b90ce194". I'm using Windows 10 Home (22H2 OS Build 19045.5737), fully updated, and EA app v13.437.0.5950 (94974-56e58c512c). On a local user Windows session, C&C3, C&C4 Tiberium Twilight and C&C Red Alert 3 will launch via EA app (ran as admin), but not: 1) C&C and The Covert Operations; 2) C&C Generals and Zero Hour; 3) C&C Red Alert; 4) C&C Red Alert 2; 5) C&C Renegade and; 6) C&C Tiberian Sun and Firestorm. Those six C&C games will all produce the error in the EA app: "Failed to launch game. An error occurred on our end caused the launch to fail. Try again a little later." when attempted to be launched (as described above). These nine C&C games will launch without any problem from the EA app on the admin session. Launching straight C&C95.exe from C&C and The Covert Operation install folder on local user session, with or without admin rights, will run the game just fine in both cases, but the EA app can't launch it! EA support confirmed games should run when launched from EA app on non-admin Windows session. sfc /scannow and dism /online cleanup-image /scanhealth scans have been run. EA app cache was reset. EA app was reinstalled (CCleaner + manually deleted EA related folders in ...\AppData\local, locallow and roaming). All Microsoft Visual C++ versions are up-to-date and were repaired. Graphic driver is up-to-date. Booting with all non-Windows services disabled didn't allow games to boot. Games were repaired. Games were reinstalled (CCleaner + del local, locallow, roaming...). Both the games and EA app directories have all permissions on the local user Windows session (right-click folder > Properties > Security tab > Advanced > Permissions). Creating a new local user account on the PC and launching these six C&C games via the EA app (ran as admin) also produces the error. Fully disabling UAC on admin session sets the UAC on local user Windows session to level 3 ("Always notify me (and do not dim my desktop) when:"). Games received new entitlement. EA support said the "Failed to launch game" issue would be caused when "something in the player PC conflicts with EA app" and "services" could also be the cause. If so, what "services" needs to be running for C&C and The Covert Operations to launch? EDIT (~April 23rd 2025): I hypothesized that some of EA app's processes which are running on the admin session would not be running on the local user session and further tested which processes are running on both sessions when launching C&C and The Covert Operations and identified some differences. Of note, on local user session, launching C&C and The Covert Operations from the EA app (ran as admin) have EABackgroundService.exe launching EAGEP.exe, but that latter process fails to launch EADesktop.exe*32 as sub-process (while it succeeds on admin session) and then EAGEP.exe simply shuts down a few seconds after being launched. (Please see picture below). Also on local user session, when the EA app is running, it is missing one EACefSubProcess.exe (also see the picture below). It seems to me that the issue could lie with the EA app and not the games themselves (since the games launch fine on the admin session). EDIT (June 1st 2025): I updated the EA app today, from version v13.437.0.5950 (94974-56e58c512c) to v13.477.0.5990 (96992-a9584648e1), but the issue still persists. I submitted a new EA app error report with the ID: a110da93-add5-4572-99fd-fdba9ccd474a. EDIT (July 27th 2025): I updated the EA app again today. It's now version 13.515.0.6028 (99438-3b801146c1) and the issue still persists. I submitted a new EA app error report with the ID: 945927f8-124a-4656-8c81-c9b78a771516. EDIT (October 3rd 2025): I updated the EA app again today to version 13.566.0.6079 (102087-8ff6ble0658) and the issue is still present. I submitted another EA app report with the ID: 44963cd9-efea-45ed-99f3-44eb63da1b54. No website admin posting in 6 months since OP... EDIT (October 24th 2025): Updated EA app to 13.579.0.6092 (102627-703106f7ff). Issue is still present... Report ID: d74ac476-9c30-461d-87d7-e9118fd6a7a0. Any help to get those games running on non-admin Windows session via the EA app will be much appreciated! Mike [CM Edit - Adding information from OP's separate solution thread] C&C4 - General system error - FIXED When launching C&C4 Tiberium Twilight via the EA app on local user session with EA app ran as admin, the game asks to enter the EA account login credentials. Entering the EA account credentials in the C&C4 login screen and trying to login gives the error message "General system error". (Please see the picture below). On an admin session, launching C&C4 via the EA app and entering the credentials succeeded and the game was able to launch properly. Afterwards on local user session, launching the EA app as admin and from it launching C&C4 had the process of login succeed this time. My intuition tells me that the admin session wrote the files associated with the login process and then the local user session could use them.
CnC Generals asking to sign in to EA account
My Father has been unable to play this game due to this issue for the past 6 months. The game loads up like normal, but after a couple of seconds, it tells him to sign in again with his EA account and fails to log him in after he puts in his correct username and password. Are there any solutions to this? My father all but gave up on trying to fix this. This game is his favorite, and he has been really bummed since this issue occurred. I need my Battle buddy back!
Removed Games
While I can confirm that G&C Ultimate Edition is missing from my library, is there any way to learn all the games that have been removed from my library? Its rather irritating to say the least to spend good money for a game, a game thats still in the store in fact, only to find it missing from my library when I want to confirm something about said game for a discussion I'm having in another venue.Command and conquer titles.
Command and conquer would be awesome to get a Remaster all across the board with graphics and 64x Architecture to improve modding capabilities to drop the GB limit on mods. All the titles from Generals,Zero hour,Red alert, Tiberium wars, and kanes Wrath. Dawn of war definitive edition is a prime example of this.
[Bug Report] TS /Ra2/YR - Tooltips malfunction
In the Steam version (tested TS, RA2 and YR ), the in-game Tooltips (the pop-up text that appears when hovering over units/buildings) does not function. Note: For verification, I tested a pirated 1.001 version of YR ,and the Tooltips works normally there. BTW, what happened when the voices of the three Hollywood heroes in the Allied mission were replaced with GI's voice?Trying to install C&C 1 from the the original CD, but I'm getting errors
I have a PC that I've NEVER put online, running Win XP Pro (32-bit version: 5.1.2600 SP3, build: 2600) with an AMD Athlon 64 3700+ Processor, nor will I ever put it on the internet. When trying to run INSTALL.EXE on the CD, I'm getting this message, "Unable to load SETUP.MIX file from CD-ROM disk. Press any key after inserting CD_ROM disc or press ESC to exit." Mind you, the CD is in the drive, which is how I was able to click on the INSTALL.EXE file. With Windows Explorer, I can clearly see the SETUP.MIX file. Why then am I not able to run the install?!?
