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XellxPlayer's avatar
XellxPlayer
Seasoned Newcomer
2 months ago

C&C Generals Zero Hour

I am unable to install the game Generals Zero Hour from my Account.

I can see the game inside my library:

But when i try to install, i get this error message

 

4 Replies

  • XellxPlayer's avatar
    XellxPlayer
    Seasoned Newcomer
    18 days ago

    My Message ist different :

    You have no Access

    We have canceled the Download because You dont own the Game. 

    but i own IT. and IT worked with origin Client. But Not with EA app

  • I recently found that the game is no longer in their repository and so even though I own the hard discs for this game I can no longer play it. Wonderful system for EA to remove our ability to play games that we have been enjoying for years based on their greed. Thanks EA, for losing one more customer.

    So you can see the message I got today in English.

     

  • It is no secret that the EA Desktop App implementation of this is broken, so I used the full offline installer for Origin and got back in the game almost instantly, after a scan and repair ( though the file layout changed a little bit, and I had to use an open source tool to block the popups warning me to install EA Desktop, when it was already installed? )

    NOTE: EA Desktop is newer, was created after these titles came out, and struggles with so-called "origin legacy" titles, as they have a really complicated wrapper / stub installer system that handles this, though it actually fails to fetch the account information or display the tiles ( missing functionality in the app itself. ) The EA Desktop App is supposed to request from the user, with a fresh install, which country to store the user account data / information, and it's also supposed to have a feature to allow you to enable supposedly untested titles from the game library, that you obviously license from EA. I set mine to Sweden btw, though I'm sure that's smarter over the long run. Sometimes after the App Recover, it tries to set it to the UK, and you are in big trouble ( I don't live in Europe, I live in North America. ) Origin has all of this missing functionality, and it also properly authorizes the game with ActivationUI, Cleanup, Touchup, etc, though the folder and file layout is dramatically different. It's really just about EA Desktop being able to properly transfer account and license information.

    SIDE NOTE: I did talk to the support staff from EA Help multiple times, and I didn't think they put one of those drinking birds in place of them with an EA logo on the side, or a bot, or an AI, as I believe the staff were genuinely misinformed about this issue, but clearly tried in whatever way they could to help, though at times it seemed more like the Fenslerfilm PSA, with the cartoon character saying "HEY KID! I'M A COMPUTER! STOP ALL THE DOWNLOADING!"

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hey XellxPlayer 

    Sorry for the delay in replying to you. Can you translate the message that appears to me? Unfortunately, I don't understand German 😅

     

    -Groguet

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