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Captania300's avatar
Captania300
11 years ago
Solved

Command and Conquer Generals Zero Hour Loading issue

Answer HQ, I have Command and Conquer Zero Hour and after the game crashed during a round, the game will no longer open, and the icon is a blank page. I click on the icon, it opens up the window sh...
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Could you please try disabling Origin In Game to see if the issue still occurs after this? You can disable Origin In Game if you go to the Origin menu in the top left corner of the client, then Application Settings and Origin In game.

aldo9268's avatar
aldo9268
11 years ago

I did unistall bouth Origin and Generals. Reinstalled them but same thing. Dosent let me play, check for updates, Repair game or uninstall from the menue.

Anonymous's avatar
Anonymous
11 years ago
Approved

Could you please try disabling Origin In Game to see if the issue still occurs after this? You can disable Origin In Game if you go to the Origin menu in the top left corner of the client, then Application Settings and Origin In game.

  • aldo9268's avatar
    aldo9268
    11 years ago

    It is enabled but won't let me disable it. I press the butten but nothing happens. It only lets me restor  defaults witch I havent tuchd.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Dear EA_Kristi,

    the game is still crashing on start up.

    I've read and done as per instructions on this thread but to no avail.

    I am on Windows8.1.

    Looking forward to your assistance and solution. I need to play this game stat! 🙂

    Thank you very much.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I´ve got the same problem... the gamebutton became grey and now it isn´t any longer possible to play. That means "no fun today", because since today also "Yuri´s Revenge" can´t be played...

    I´m looking forward to hear from you!

    Greetings from Bavaria, Germany!

    • Anonymous's avatar
      Anonymous
      11 years ago
      Approved

      Oh, great!!! Forget about my last post! It helped a lot to read your posts slowly and concentrated. Thanks a lot!!

      • Anonymous's avatar
        Anonymous
        11 years ago
        Approved

        Hi,

        Just wanted to say I had the same issue.  Win 8.1 64-bit, Origin client, Zero Hour had been working for months without any issues.  Then a few days ago when I went to launch it, the dialog box with Generals and Zero Hour would come up, but when I clicked on either, nothing would happen.  Generels.exe was running according to Task Manager, but the game wouldn't launch.  The PLAY button was greyed out, as were other options.  When I went into Task Manager and killed the process (generals.exe), then the PLAY button became active again.

        For those interested, it was recorded as an Application Hang Event ID 1002 in Event Viewer :

        The program Generals.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
        Process ID: d8
        Start Time: 01d003fc6f889409
        Termination Time: 4294967295

        I had reinstalled and tried a number of other things, but it acted in the same way.  Then I found this post and disabled "Enable Origin in Game" and that worked.  Zero Hour once again launches as it always did.

        tks.

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