Command and conquer server Down

For almost 2 weeks now it takes ages to boot multiplayer games. Once all players are ready in the lobby to start the game and the host starts the game "the connecting to server" screen takes ages up to 10 minutes before a game to start! This issue is on now for over 2 weeks. If you are lucky and all players keep pacience you can play a game every now and then, if you have bad luck and one leaves the game in the "connecting to server" loading cause it takes to long for the guy then the total game will crash and you will end up forever in the "connecting to server" screen and you have to terminate via windows c&C and reboot the game.

You can test yourself go to multiplayer and try to join and start a game with a few players, it takes ages. Especially when it's a bit more busy it seems we all have to use the oldest EA server around and limited to a few players... It's a nightmare please help this community.

EA support- The command and conquer online game play/sever is not working properly. Games takes on average 20-30min to load, if they don’t drop for connectivity issues. This issue is getting worse, please fix this server issue.

Hey @plapadump2,

Welcome!

With the Online Server being down as you mention, do you see some kind of error or matchmaking/loading issue?

What I also would recommend is taking a look at our Connectivity troubleshooting steps. Maybe there's something that fixes the issue for you:

• Basic: http://x.ea.com/ea/basic-connection-ts, https://help.ea.com/nl/help/faq/problems-playing-online/
• Advanced: http://x.ea.com/ea/advanced-connection-ts
• PC specific: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8

The server is broken for everyone. Please fix this issue

Hello @EA_Leeuw , we are all playing this game for months / years never had problems. This is not a local connection problem it's a server problem if you go to the game you find out within 2 minutes. Here a pic when all people from a game are ready and you want to start it this screen will stay for minutes.....

Please take 2 minutes of your time host a multiplayer game preferable in the evening and see for yourself that it takes ages to boot up a multiplayer game. Please stop forwarding us to a general FAQ this is a REAL problem for ALL the players, just ask around in the game and everybody will confirm this to you.

Help us please.

Hello @EA_Leeuw I also made a movie to download via icloud:

https://www.icloud.com/photos/#078RwWUlEx5Ju6rMhDljVseVg

Hi @EA_Leeuw I made another movie now with a boot after 2 minutes, read also the chat... This is not normale and the servers have a problem...

https://www.icloud.com/photos/#07cTcDXh2Wr8iDhQ1dXj3YkrA

Please @EA_Leeuw this is a real problem that everybody playing multiplayer has been dealing with for the past three weeks. This is not a user connectivity issue. Something is systemically wrong that is impacting all multiplayer games. It's all people are talking about in the game lobbies!

To add to the increasing stack of replies on this, EA need to recognise there is currently a community of gamers being plagued with this issue that's slowing or wholly preventing them from playing online.

It would be a courtesy to customers for the issue to be acknowledged, and that steps are taken to fix what is a feature of a purchased product. Not to get too soapboxy but this has been a problem for weeks. Now we seem to see further issues come up where users are entering the game, like myself, to say their accounts are restricted from online features, and the multiplayer function is completely unavailable??

Is multiplayer being removed from this game or something?