This was my chat with EA support. Just let it sit here.
Thank you for contacting EA HELP, my name is Abhimanyu, may I start with your first name please?
you-------
AbhimanyuHello --------,
How are you today?
younot well
yousame problems since 5+ years ago concerning the same game and no fixes yet
youtried to solve the problems via forums and youtube clips, did not help
youand i do have all the new directx, even the directx 12
AbhimanyuI can realize how much annoying it would be when you are not able to play the game, I am here to help you and I will surely look into the details to sort this for you.
AbhimanyuMay I ask you a few questions so that I would be able to resolve the game not launching issue?
yousure
AbhimanyuMay I know the error you receive?
youits error after the install finished, saying failed to install directx please check directx log files for more info
AbhimanyuPlease tell me the game you are facing the issue with.
youCnC Generals/zero hour
AbhimanyuThank you for the information.
AbhimanyuI was looking for a fix over and got one.
AbhimanyuI am going to share the fix of the issue and I would suggest you to please perform the steps.
yousure
AbhimanyuYou have to go to where your orgin games are. Default: C:\Program Files (x86)\Origin Games
Then you have to delete the Dead Space folder.
Then relog origin or log in.
Redownload dead space 3 and install.
youare you kidding me
youthat is not even the game i am loking for
youwhat kind of copy-paste support is this
AbhimanyuI am sorry it was the fix for the Direct X error.
AbhimanyuPlease visit: (LINK TO DEAD SPACE FORUM POST)
youits a cool thing bro, when i DON`T HAVE DEAD SPACE
AbhimanyuMatija CnC is an Old game so I need to look again.
youyou * should
AbhimanyuPlease allow me a couple of minutes so that I can check again.
you this is adisgrace for a company
AbhimanyuI am sorry for the inconvenience.