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soltanswars's avatar
soltanswars
7 years ago
Solved

I didnt receive any reward from GDI Race

Hi friend My rivals GDI race completed yesterday and i didnt receive any reward . I try my best to be in first place and get colossal crate from race. The picture that i attach here show my claim. I...
  • EA_HighCommand's avatar
    EA_HighCommand
    7 years ago

    Hi @soltanswars,

    Usually, contacting our Customer Support is the correct way for any missing rewards, items, etc. issue.

    I had a look at our logs and confirmed that you received the rewards from the race on 07/08/2019 13:38. In detail you received the following:

    Credits: 9579
    Liang:80
    Hammerhead: 79
    ShockTroopers: 96
    Nod Buggy: 90
    Nod FlameTank: 42
    Nod Mutant Marauder: 63

    I hope this helps!

bryantlaw86's avatar
bryantlaw86
6 years ago

@EA_HighCommandHi EA, I had the same problem two days ago. I got 1st place in the Nod race and should have received a collosal crate. However, I was watching the ranking chart the entire time until the race ended.  The race ended and the crate never showed up on my screen. My PersonaID is 1004038088344
SynergyID 12231778509

EA_Grasshopper's avatar
EA_Grasshopper
Icon for EA QV Team rankEA QV Team
6 years ago

Hey @bryantlaw86 thanks for reaching out and providing your Persona ID! I looked into your account and can confirm the rewards were added to your account. You got the following:

- 8892 credits

- 43 Commander Solomon cards

- 49 Commander Jade cards

- 42 Sandstorm cards

- 43 Shatterer cards

- 232 Cyberwheel cards

- 41 Fanatic cards

Hope this helps!

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