Not get any xp points

Please support

That's a picture of your bounties, it only shows gas and credits, not your exp.

Yes. But after a match at least i should have 20 or 50xp points win or loose no matter. Here i not have any xp points.

Hi @Cantsleep29 and thank you for the report.

You should get at least 1 fuel, even if you lose a match and XP as well.

Can you provide me with your Persona ID (found in Settings -> About), please, so I can have a look? Thank you!

Hi EA supporter. My id is 

2bTBshVP

As you can see i got no fuel, no xp. Please check the log if possible.

Thanks.,

Hi @Cantsleep29,

That is your player name, which doesn't help me. I would need your Persona ID (found in Settings -> About).

Also, I've noticed, the screenshot of you not getting credits and XP appears to be from an emulator....can you provide me with a screenshot from the device you are playing on, where it shows your final battle result (medals, credits, fuel, and XP), please? Thank you!

Ah yes please check again 😕

I play on emulator and Mi Max 3 phone. Both just get same result no xp when loosing.

Hi @Cantsleep29 and thank you for the Persona ID.

I just checked your account and your current XP went up from 16.380 at 02:33 am PST to 17.930 at 02:47 am PST.

Just to be sure. You are not getting XP only when you are losing?

Yes just when i'm loosing, especially i has quick loose. Sometime i can get xp in loosing if the match almost longer than 2-3 minutes. Don't know why...

Please check 3 to 4 days ago till now. I had 10 win-streak recently so please don't check today matches.

Thanks for the update, much appreciated.

I forwarded it to the team for further investigation.