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Anonymous's avatar
Anonymous
11 years ago

Re: Command and Conquer Red Alert 2

I have tried both solutions mentioned in the replies found here, however, neither solution worked for me.  The game loads, but when the main menu comes up, none of the menu labels are visible,  I can still click on the menu locations, and it sounds like the menu works, but still unable to view any of the menu labels.

Any help would be most appreciated.

Thanks, David

7 Replies

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    11 years ago

    @bndmorton Hi,

    Can you post a DxDiag of your system? Instructions are available below:
    1.  Press and hold the Windows key and the letter R on your keyboard
    2.  You will see a Run box in the lower-left corner of your screen
    3.  Type dxdiag in the text field
    4.  Click OK
    5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
    6.  If your computer has a 32-bit version of Windows, that button will not be available


    7.  Click the Save All Information button, found on the bottom of the DXDIAG report
    8.  Save this text file to your Desktop if possible
    9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
    10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
    11. Copy the link of the page in your post, along with a precise description of your issue.

    This will allow us to look further into your issue. 

    Cheers,

    Nils

  • Anonymous's avatar
    Anonymous
    11 years ago

    hi guys i am having the same problem as "bndmorton" i tried all kinds of things from google/youtube/this forum but it won't help.

    the game opens - intro video is black - after the video the menu should load but it is only showing empty buttons, you do hear the sound when clicking -  when you minimize the screen and open it back up it does show the menu but when you click a button nothing happens (you do hear the sound) etc etc etc

    i did however got the game loaded 1 time in a smaller screen (-Win) windowed mode and then it did work perfectly.

    But unfortunately i cannot get this windowed mode working again :\  any hints/tips?

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    11 years ago

    @bndmorton Glad to hear, thanks for documenting the solution you had found. Happy gaming!

    @envy2kill Hi,

    Please check out the post from bndmorton just above and let us know whether that resolves the issue for your as well.

    Cheers,

    Nils

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thank you for advising, unfortunately this did not work for me. (i tried this 4 times before i posted the comment before) but i still tried it again because you never know.

    Do you know any other solutions?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Sorry Envy2kill, I didn't pursue any other solutions when that one worked me.  Wish you luck in finding an answer.

    Respectfully,

    bndmorton 

  • Anonymous's avatar
    Anonymous
    11 years ago

    I am having the black screen problem in win10. Any of you guys have made it work with new windows?

  • Anonymous's avatar
    Anonymous
    11 years ago

    I am having the same issue with windows 10 and Red Alert 2.  I load the game and the sound comes on but the screen is black. 

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