EA_Lanna
Community Manager
3 years agoRe: I still haven't recieved my refund
Hi @RealisticBacon,
Thanks for checking it. There's no need to verify anything here on the forums. We can't look into billing issues on Answers HQ and it's best to protect your information while posting online. I've removed those attachments to protect the details about that transaction.
That information will be helpful to reach back out to the support team directly with. The transaction ID will help them locate the purchase quicker and from there they can examine what might be happening with that particular transaction for you.
Thanks,
EA_Lanna