i hear ya bud,i need a new comp. and want to save my RA3 (it was downloaded) ,i susspect i will have the same problem, why should i buy a new game when this one working perfectly?
Enock
Forum Discussion
6 Replies
EA_DavidCommunity Admin
Irwanok, you should be able to avoid this situation by using the deauthorization tool before finishing shutting down your old PC for good. Link here: http://activate.ea.com/deauthorize/gamesList.html
thasorceror, please contact support, they should be able to assist you through Live Chat. Be sure to keep your old Product Key to hand.
The same problem.
If you didn't use the deauthorization tool EA customer support is your friend.
Your tool doesn't detect the game.
What situation are you talking about here? That sounds like you did a Windows upgrade or something. Always treat full Windows version upgrades as a reinstall of the operating system, and deauthorize any such games beforehand, and reinstall them afterwards, to be sure all their settings are correct.
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