[READ FIRST] Common Issues and Solutions
[Copied from the official C&C forums] Last updated 07/05 '13 Most of this is meant for the First Decade and original versions but a lot of this should apply to The Ultimate Collection too. TO KEEP...
Forum Discussion
Account Issues?
Originally Posted by apt.pupil
I am sorry, there is nothing we can do to help you here. any issues related to your account are best dealt with by logging into http://support.ea.com/ and posting a request ticket there. They make a concerted effort to reply within 24 hours, and in my experiences, they respond within a few hours.
Why the hell post the support link.
It does not work, you cannot contact help via that link as there is no common sense to the menu you follow. For example, I have an original copy of C&C Red Alert 3, EA is now claiming FALSLY that I have reached a licence limit. I have no route for resolving this via the EA support link.
This product is not listed, and the sub menu's have not been developed by anyone who should be working on such, they are appaling! Ergo I am getting no help to resolve an issue for a product I bought full retail upon release, and have only ever used here at home on my PC's.
The best method to reach our game advisors.
You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.
Hope this helps! 🙂
