Hey how are ya?
Very ticked off customer here. I'm having this problem right now, May 20, 2019.
Win 10, stand alone ultimate collection bought through origin (not monthly subscription version).
Goal: get this to run in full screen. Or at least some acceptable level of functional. (Seriously, I bought a product new from a game company and it doesn't work. What on earth are you doin over there? Fix this or refund me ea. Making customers go through this is absurd!)
Program filesx86>origin games>ra2..
First, the file is no longer named RA2.ini. it's just "RA2" But i filter by file type to find the "Configuration" files in my folder.
Second, once going into the file i found the video section, changed them to my native screen res (1920x1080, 60" Sony HDTV) but when launching the game, the buttons on the menu no longer work. The mouse cursor can move freely across the entire screen into the large black borders, but the buttons never register having the cursor over them so you can't click them rendering the game inoperable.
Third, adding the "ddraw.dll" and "aqrit.cfg" files to the ra2 folder makes the game fail to open. Get as far as the ra2 or yuri selection screen then it just closes.
Fourth, i found another fix where someone just went into the game properties and said to disable something but the windows options have changed and the button is no longer called "disable" but instead has several options that are very vague and all look like they say pretty much the same thing. Ironically enough, i had my best luck here and got either ra2 or yuri's revenge to launch and the opening cinematic etc actually played in fullscreen, but immediately crashed, and i tried so many things prior to this point that I can't
Fifth, there are so many posts saying download this or install this, but they most recent ones have error 404's when you dfollow the lionks, and the others are almost a decade old and for a different version of the game.
I've deleted the game & reinstalled several times, deleted any files i altered or added. But no dice. just will not function. I cannot believe a product like this is being sold! I'm going to put a stop payment on the $20 i just flushed down the drain on this disaster.
What the h*ll am i supposed to do to make this work?