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Anonymous's avatar
Anonymous
12 years ago

Red Alert 3: Can't play online

Red Alert 3 online, when I try to log in I get an error message: 'Specified account or subaccount name wasn't found' How do I fix this?

68 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Getting "Cant connect to red alert 3 online" 

    Ea account : Maitora

  • Anonymous's avatar
    Anonymous
    12 years ago

    First encounter of connection issue: 12/30/13 ~11:30pm-1:00am EST

    Origin ID: southpawFrenzy

    region: North America (Atlantic)

    ISP: Verizon Wireless

    I have tried logging on using the previously stated workaround of using only lowercase letters for the online ID, and using a string of random numbers for the online ID and after a number of failed attempts have ceased trying. I bought the game through Steam on 12/25/13 and the game version is 1.12. I'm able to log on to my EA account through the EA website and I have registered the account on Origin. I have also used the CD Key provided through steam to redeem the product code through my Origin account. Every attempt to connect to Red Alert 3 Online with a different online ID generates a game specific identity on my Origin account tied to Command and Conquer, and generates an EA persona with that online ID yet it still says "Cannot connect to Red Alert 3 Online". Any prompt resolution to this issue would be greatly appreciated as the Co-Op feature is quite irritating with an AI.


  • I just purchased the game and I am having the same login issue. "Couldn't connect to Red Alert 3 online"

    The random numbers ID workaround fails to solve the problem.

    Strangely, when I used 12345 as the ID, I received a message that the ID was already in use.

  • Anonymous's avatar
    Anonymous
    12 years ago

    This post was in September and here we are many months later and nothing has changed.  Hire me and I will fix the problem!

  • Anonymous's avatar
    Anonymous
    12 years ago

    i bought RA3 in steam sales.

    and i got this Couldnt connect to Red Alert 3 online

    I redeemed code at origin, email verify.

    port open. fire wall close. antivirus disable.

    email:[edit: email address removed]

    (i hope is same as origin ID)Game ID:xApplexJuicex

    just changed origin ID into 94091210. still not working

  • Anonymous's avatar
    Anonymous
    9 years ago

    Same, I can't log in ether, I have a feeling it has something to do with GameSpy Closing, It uses GameSpy to find the accounts.

  • Anonymous's avatar
    Anonymous
    9 years ago

    GameSpy closed its doors the same year people started reporting the problem, I have a feeling its cause GameSpy Is gone, People can't log in, Please fix the problem any way you can.

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