6 years ago
SERVER CONNECTION FAILED
I suddently started to get this message and can't access the game anymore. I tried to reinstall, to clear the cache, to clear the app data and it still happening. It has been like that for c...
Hey @Sorolei thanks for reaching out. I've seen this pop up before and it's usually fixed by reinstalling. Do you have your account linked in some way? Either to email, Facebook or Google Play Games? If so, I'd try uinstalling the game, restarting your device and then installing the game again. If that doesn't work let me know. Do you happen to know your Persona ID? a 13 digit number found in Settings > About. Or your in game name?
@MatJaggard thanks for reaching out too. Your issue looks a little different, can you tell me how often this occurs? Have you tried clearing your cache recently and see if that helps?
Hello!
I don't know my ID, just my game name. Is it enough?
same problem iphone promax and ipad pro in ios 13 cant connect to ea servers
@GiveTheNod wrote:
The chronic network issues
To be fair, the issues can be on EA's end (on their servers), but they can also be on the player's end. I noticed this very heavily when I upgraded to a good, expensive Wifi router. Ever since then, connection problems are down to a minimum for me.
If the problem is on your end then EA cannot fix it. What they should do though is to state the requirements that need to be fullfilled to play this game without problems. As in, which latency and which bandwidth is needed. That they won't give out such information is pretty dumb.