Forum Discussion

7 years ago

SERVER CONNECTION FAILED

I suddently started to get this message and can't access the game anymore. I tried to reinstall, to clear the cache, to clear the app data and it still happening. It has been like that for c...

EA_Grasshopper

EA QV Team

7 years ago

Hey @Sorolei thanks for reaching out. I've seen this pop up before and it's usually fixed by reinstalling. Do you have your account linked in some way? Either to email, Facebook or Google Play Games? If so, I'd try uinstalling the game, restarting your device and then installing the game again. If that doesn't work let me know. Do you happen to know your Persona ID? a 13 digit number found in Settings > About. Or your in game name?

@MatJaggard thanks for reaching out too. Your issue looks a little different, can you tell me how often this occurs? Have you tried clearing your cache recently and see if that helps?

GiveTheNod

6 years ago

Worst game ever - match pairing is heavily skewed, the few matches I am able to complete without being kicked out due to network lag are so lopsided there is no competition. The chronic network issues make it difficult to react to the match let alone compete.
Not what I expect from EA. I certainly hope this garbage does not find its way into the C&C remastered that I pre purchased.
I certainly hope the Remastered C&C

Mister_Crac
6 years ago
@GiveTheNod wrote:
The chronic network issues
To be fair, the issues can be on EA's end (on their servers), but they can also be on the player's end. I noticed this very heavily when I upgraded to a good, expensive Wifi router. Ever since then, connection problems are down to a minimum for me.
If the problem is on your end then EA cannot fix it. What they should do though is to state the requirements that need to be fullfilled to play this game without problems. As in, which latency and which bandwidth is needed. That they won't give out such information is pretty dumb.