Forum Discussion

LayOnHoodz's avatar
LayOnHoodz
13 years ago

[SOLVED] Ultimate Collection: Zero Hour crashing to desktop with Serious Error

I installed Zero Hour and now I'm getting serious error after playing few minutes. I'm running windows 7 64-bit, I have set up the options.ini as suggested.

Here's my log:

Release Crash at Fri Jul 19 10:51:25 2013
; Reason Uncaught Exception in GameEngine::update

Last error:
Exception is access violation
WinMain at 401720
Error code: EXCEPTION_ACCESS_VIOLATION
Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Access address:00000000 was written to.

Stack Dump:
<Unknown>(-1) : <Unknown> 0x699C0A4A
<Unknown>(-1) : <Unknown> 0x652C2DB6
<Unknown>(-1) : <Unknown> 0x652C2F07
<Unknown>(-1) : <Unknown> 0x652C2BCB
<Unknown>(-1) : <Unknown> 0x6529045C
<Unknown>(-1) : <Unknown> 0x652894C8
<Unknown>(-1) : <Unknown> 0x0080191D
<Unknown>(-1) : <Unknown> 0x0A832924
<Unknown>(-1) : <Unknown> 0x0073CA30

Details:
Register dump...
Eip:699C0A4A Esp:0018E628 Ebp:0018E634
Eax:00000000 Ebx:000FF7CF Ecx:0000004E
Edx:00001FEF Esi:10880020 Edi:00000000
EFlags:00010203
CS:0023 SS:002b DS:002b ES:002b FS:0053 GS:002b
EIP bytes dump...

Bytes at CS:EIP (699C0A4A) : 66 0F 7F 07 66 0F 7F 4F 10 66 0F 7F 57 20 66 0F 7F 5F 30 66 0F 6F 66 40 66 0F 6F 6E 50 66 0F 6F


Current stack:

FIX:

Delete this .dll file

C:\Program Files (x86)\Origin\IGO32.dll

11 Replies

Show More
  • mrtnptrs's avatar
    mrtnptrs
    Seasoned Ace
    6 years ago

    @johnkatepagesYou've really tried all the 4 steps from the link after re-installing the game? Even if you already did that in the past? (Don't skip steps please or it will get very difficult to help you) If yes, please follow these two steps: https://www.pcgamingwiki.com/wiki/Command_%26_Conquer:_Generals#DirectX_8.1_error_.28Windows.29 If that doesn't help: please update your graphics drivers and make sure to run the game with your dedicated graphics card from NVidia or AMD. Does any of this help? This issue doesn't just randomly occur; there is always something causing it. Did you install any mods, modifications or launchers? You are using the Ultimate Collection?

    Edit: I updated the options.ini-steps on PCGamingwiki. Please look at those steps again to make sure you got the correct location for options.ini 🙂

About Command & Conquer Franchise Discussion

Chat about your favorite games in the Command and Conquer franchise and get help from the player community.13,559 PostsLatest Activity: 3 months ago