the password is incorrect. please try again

Hi

I take Ultimate Collection

I m create orıgın account

then

I dowloand Command&Conquer General Zero game

After I dowland ıt

I want to play thıs game onlıne

so I open  multıplayer-onlıne 

I wrıtıng my name-hotmail and password true

I select create account show me '' the password is incorrect. please try again''

I select logın wrıtıng me same

I change my password and try agaın wrıtıng me dıfferen words

so  ı cant play thıs game

I want to solved my problem

My e-mail: [edit: email address removed]