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Right ok, I tried everything you suggested and it has not resolved it.
When I try compatibility mode 98 or 95 the game doesn't even load up, it just pops up origin.
Following the directx update has not solved the issue with me either.
- EA_David12 years ago
Community Admin
I see. For compatibility mode, try windows 7 if you haven't already.
Also, what sort of graphics cards are you using? If you're using a laptop, can you switch them off/swap to low-power mode? - Anonymous12 years ago
Compatability mode 7 doesn't work either.
I am on a laptop and my graphics card is Intergrated ATI Mobility Radeon HD 4250. What do you mean by switch them off or low power mode? If there was a problem with my grapics card wouldn't it effect the whole game not just the menu? - EA_David12 years ago
Community Admin
On some laptops, the power-hungry graphics card can be disabled to allow better battery life. As Tiberian Sun doesn't exactly need a full modern rig, it might be worth setting it to a low power mode. Alternately, double checking that it's in high-power mode may also help. In some games, if you have card issues it will make it to the title and only fail when it's actively trying to render the game. Before this point it's playing videos and displaying menus, which don't have the same demand.
- Anonymous12 years ago
I've got an AMD RADEON HD8670M.
Switched graphics card off - menu still goes blank when skirmish is selected. Freezes when any other is selected.
Switched to full power - same issue.
- Anonymous12 years ago
Ok I get what you mean now, I tried that and still does the same issue with the menu.
- Anonymous12 years ago
@jacktq88 wrote:I've got an AMD RADEON HD8670M.
Switched graphics card off - menu still goes blank when skirmish is selected. Freezes when any other is selected.
Switched to full power - same issue.
Same here, it changes nothing.
- EA_David12 years ago
Community Admin
Ok then, at least that's ruled out.
Just to double check, be sure to have manually updated your drivers through the Radeon website, as opposed to letting drivers auto-update.
I do see references to a community fix over at the main C&C forums, but it's not official. http://www.commandandconquer.com/forums/index.php/topic/26975-running-tiberian-sun-on-windows-8/
As with any unofficial fix, be sure to scan and make a backup first
- Anonymous12 years ago
I tried that fix a few times and each time the game wouldn't run at all. I will double check my driver is upto date.
- Anonymous12 years ago
I've done the updates for my driver but this still hasn't resolved it.
I will try that patch again in different compatibility modes. - Anonymous12 years ago
Yeah that fix doesn't work on any compatibility mode, its says the exe has stopped working. However when I removed the ddraw.dll it loads me to the menu, but it is still not going past the menu.
- Anonymous12 years ago
Is there a mod that can fix this?
- Anonymous12 years ago
Right well I've lost faith its taking far too long, seems this problem is beyond fixable for EA so I want to know how to get a refund now.
- Anonymous12 years ago
Hellllllooooooooooooo?
- Anonymous12 years ago
Did you ever figure it out? I have the exact same problem, and the same OS
- 12 years ago
Hi there.
I know I'm a bit late to the party, but wanted to post an expanded solution (based on an answer given by pcobb23 in another forum) in case anyone else had this (very frustrating) problem. I was having the exact same issues as the above posts on my Win8.1 64bit machine, using an Origin digital download of the game (as part of a C&C multi-pack). I was able to successfully resolve the issue the following way:
SOLUTION:
Step 1. Find your Tiberian Sun install directory in Program Files ...which was in my case "Origin Games", (but others may have to look in "Westwood Studios", "EA Games" or similar if you've stumbled upon this support thread from a search engine).
Step 2. Right click on "Game.exe" application, and select properties.
Step 3. In the Compatibility tab, check the box "Run this program in compatabilty mode for:"
Step 4. Select a compatibility mode*. In my case, Windows XP (Service Pack 3) is working.
Step 5. Check the box which says "Reduce Color Mode", then set the color mode to 16-bit color.
Step 6. Also check the box that says "Run this program as an admistrator". Click apply and then ok.
Then...
Step 7. Download the below .ZIP patch file (posted by some legend from C&C Communications Centre fan forum) and simply extract the files directly into the Tiberian Sun install folder (from Step 1).
http://tore.cnc-comm.com/TS_Win8fix.zip
(I have checked the patch, it contains no malware.)
*I played around with every compatibility setting until I found one that worked... in my case it was Win XP (Service Pack 3), but I have read other forums suggesting WinXP SP2 and Win7.... if not getting the results you want, keep trying new compatibility settings! Note, as mentioned by an EA mod in another thread, this isn't an official EA patch, so he recommended backing up before trying it out.
Really hope this helps someone out there!
- 12 years ago
I am unable to extract the files from the .zip file. Help?
- Anonymous12 years ago
I've tried this fix and yet agian if doesnt work. this problem is way over done there has to be something missing!? please ANY OTHER FIXES???
- Anonymous11 years ago
@ausJCP wrote:Hi there.
I know I'm a bit late to the party, but wanted to post an expanded solution (based on an answer given by pcobb23 in another forum) in case anyone else had this (very frustrating) problem. I was having the exact same issues as the above posts on my Win8.1 64bit machine, using an Origin digital download of the game (as part of a C&C multi-pack). I was able to successfully resolve the issue the following way:
SOLUTION:
Step 1. Find your Tiberian Sun install directory in Program Files ...which was in my case "Origin Games", (but others may have to look in "Westwood Studios", "EA Games" or similar if you've stumbled upon this support thread from a search engine).
Step 2. Right click on "Game.exe" application, and select properties.
Step 3. In the Compatibility tab, check the box "Run this program in compatabilty mode for:"
Step 4. Select a compatibility mode*. In my case, Windows XP (Service Pack 3) is working.
Step 5. Check the box which says "Reduce Color Mode", then set the color mode to 16-bit color.
Step 6. Also check the box that says "Run this program as an admistrator". Click apply and then ok.
Then...
Step 7. Download the below .ZIP patch file (posted by some legend from C&C Communications Centre fan forum) and simply extract the files directly into the Tiberian Sun install folder (from Step 1).
http://tore.cnc-comm.com/TS_Win8fix.zip
(I have checked the patch, it contains no malware.)
*I played around with every compatibility setting until I found one that worked... in my case it was Win XP (Service Pack 3), but I have read other forums suggesting WinXP SP2 and Win7.... if not getting the results you want, keep trying new compatibility settings! Note, as mentioned by an EA mod in another thread, this isn't an official EA patch, so he recommended backing up before trying it out.
Really hope this helps someone out there!
This still doesn't fix the issue âšī¸ - Anonymous11 years ago
Hey guys I got the fix to work after messing with it for some time. After you extract the files to the TB Sun folder make sure to drag the contents of the folder into the same folder as the executable. They should not be in a sub folder. Once I dragged the files into the same folder as the executable, the sub menus in the game appeared and worked!
- Anonymous11 years agoGreat thank you for that, I'll try it later!
- Anonymous11 years ago
There is also a new fix for that problem, you can get it here:
http://cnc-comm.com/community/index.php?topic=3438.0
It comes with some extra goodies like Online support via CnCNet with many players, a config program to change your resolution and more đ
Make sure you remove the files from the TS_Win8fix.zip archive, else might not work properly
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