Hi @EA_HighCommand ,
thank's for your answer. For the pre-registration rewards i'll wait, thanks for let me know.
For the performance issues, i closed all background apps (as i always done), i've cleared cache and performed a fresh install. Sadly nothing worked, after few seconds the situation collapse and the game runs awfully as always, making impossible to play or even navigate menus. What else can i do?
Thanks!
EA QV TeamThank you for the swift reply, much appreciated.
Can you provide us with the details of the device (Settings -> About Phone/Device), so we can investigate this further? Thank you!
@EA_HighCommand these are the details, hope are all you need. If not, feel free to ask for additional informations. Waited so long for this game that i'll provide you everything you need to know to be able to play it 🙂
Product: Asus Zenpad 3S 10
Model number: P027
Android version: 7.0
Android security patch: 5th june 2018
Kernel version: 3.18.35+
Build number: WW_ZenPad-14.0210.1806.33-20180621
CPU: MT8176 6-Core 2.1GHz 64bit
GPU: IMG GX6250 650MHz
RAM: 4Gb
Can you give details on the rewards, I sure hope it's not the Titan that was originally planned before alpha ever came out
EA Staff (Retired)The Early Bird Bundle consists of 1 Titan Card, 1,500 Credits and 100 Diamond.
Hi @EA_HighCommand , do you have any updates about my problem? I also checked Google Play reviews and filtered by "Last version" and "Only users with your device" and there are other 4 guys with it, everyone with the same big performance problem. Hope this can help.
Beside this, do you have an ETA for the first patch after release? Now i can't do anything beside waiting a patch that let me play ☹️
EA QV TeamHi @ESGudjohnsen,
Unfortunately no update as of today. Rest assured that the team is actively looking into this to get to the bottom of the issue.
Hi @EA_HighCommand ,
I just noticed that still not received pre-registration reward. Is it normal due to some postponing or it's me? Thanks
