Forum Discussion

eedddeeeeee's avatar
eedddeeeeee
7 years ago

wrong price charged for cards

Product: Command & Conquer: Rivals Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 9 OS Version Android 8.1.0 What is y...
braines1's avatar
braines1
7 years ago

This happened to me as well.  Is there going to be a refund or correction for subtracting to much?

EA_Grasshopper's avatar
EA_Grasshopper
Icon for EA QV Team rankEA QV Team
7 years ago

Hey @braines1 and @eedddeeeeee, I don't have the power to compensate you but I suggest you contact our customer support through help.ea.com for this request. The team is aware of the issue and working on getting it fixed!

  • braines1's avatar
    braines1
    7 years ago

    Round and round.  Ea.help sent me here. 

    • EA_Grasshopper's avatar
      EA_Grasshopper
      Icon for EA QV Team rankEA QV Team
      7 years ago

      Hey @braines1 if you can PM me your case number, I can see if something can be done. Thanks!

      • eedddeeeeee's avatar
        eedddeeeeee
        7 years ago
        Mine is 47470162

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