Forum Discussion

eedddeeeeee's avatar
eedddeeeeee
7 years ago

wrong price charged for cards

Product: Command & Conquer: Rivals Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 9 OS Version Android 8.1.0 What is y...
EA_Grasshopper's avatar
EA_Grasshopper
Icon for EA QV Team rankEA QV Team
7 years ago

Hey @braines1 and @eedddeeeeee, I don't have the power to compensate you but I suggest you contact our customer support through help.ea.com for this request. The team is aware of the issue and working on getting it fixed!

braines1's avatar
braines1
7 years ago

Round and round.  Ea.help sent me here. 

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hey @braines1 if you can PM me your case number, I can see if something can be done. Thanks!

    • eedddeeeeee's avatar
      eedddeeeeee
      7 years ago
      Mine is 47470162
      • braines1's avatar
        braines1
        7 years ago

        Mine is 

        47464779

        I told them to check the forum post.

        Support responded and it was like 'I dont understand.'.

        They are the ones that sent me to the forums in the first place.  Dumb

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