Forum Discussion
7 years ago
Round and round. Ea.help sent me here.
EA_Grasshopper
EA QV Team
7 years agoHey @braines1 if you can PM me your case number, I can see if something can be done. Thanks!
- 7 years agoMine is 47470162
- 7 years ago
Mine is
47464779
I told them to check the forum post.
Support responded and it was like 'I dont understand.'.
They are the ones that sent me to the forums in the first place. Dumb
- 7 years agoSame here... what I got as an answer...
Hello Jas,
Thank you for contacting EA help, my name is Harshit, and I'll assist you with your case today in Command & Conquer: Rivals.
I hope you're doing well, upon reviewing your case, I've gathered that you have contacted us in regarding unable to purchase an Item because it get refreshed from the shop. I can understand that must be very upsetting for you. Do not worry I will help you in all possible ways.
Jas, let me explain that it is an in-game mechanism and we don't have control over it. Believe me if that would have been possible from my end I would have gone ahead and done that for you in the very first place.
However, I would suggest you to wait maybe it get back to the shop.
I hope you can understand this.
This is to recap, you contacted us regarding unable to purchase an Item hence informed you that it in-game mechanism and we don't have control over it.
Should you have any further questions regarding this or any other issues, please do not hesitate to let us know
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