如何申请退款，这让我们很苦恼，申请退款界面进不去

Hi @kz550601 

AHQ is currently available in the following languages

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You could repost your question in one of those languages. If you do not speak one of those languages then you could check out the help.ea.com site which is available in a variety of languages and provides help across all EA titles and any issues you may run into: https://help.ea.com/.

You can also contact an EA Game advisor at go.ea.com/HowToEAHelp .