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Anonymous's avatar
Anonymous
12 years ago

Can't activate Online Pass for brand new copy of Dead Space 2 for PS3.

I recently purchased a brand new copy of Dead Space 2 for PS3 but can't seem to activate my online pass to access online features. When I enter my code I get a message stating "The code you entered m...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
12 years ago

If you continue to have issues on PS3, attempt the following:

  • Delete the Game Utility Data for your afflicted Game/Title. You can learn how to do this from Step 5 in this troubleshooting article.
  • Insert your game disc and/or launch your game from the XMB. The game should inform you that your Pass is corrupt and give you the option to redownload your Pass.
  • Simply re-download your Pass.

Source

Anonymous's avatar
Anonymous
12 years ago
It still doesn't work. I get the same error message.
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    12 years ago

    Were you able to re-download the Pass?

    • Anonymous's avatar
      Anonymous
      12 years ago

      No. It was never downloaded. I got this error message from the very start. It doesn't appear in my purchase history.

      • EA_Barry's avatar
        EA_Barry
        Icon for Community Manager rankCommunity Manager
        12 years ago

        If you continue to have issues on PS3, attempt the following:

        • Delete the Game Utility Data for your afflicted Game/Title. You can learn how to do this from Step 5 in this troubleshooting article.
        • Insert your game disc and/or launch your game from the XMB. The game should inform you that your Pass is corrupt and give you the option to redownload your Pass.
        • Simply re-download your Pass.

        Source: http://help.ea.com/uk/article/how-to-re-download-your-online-pass/

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