Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Can't activate Online Pass for brand new copy of Dead Space 2 for PS3.

I recently purchased a brand new copy of Dead Space 2 for PS3 but can't seem to activate my online pass to access online features. When I enter my code I get a message stating "The code you entered m...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
12 years ago

Were you able to re-download the Pass?

Anonymous's avatar
Anonymous
12 years ago

No. It was never downloaded. I got this error message from the very start. It doesn't appear in my purchase history.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    12 years ago

    If you continue to have issues on PS3, attempt the following:

    • Delete the Game Utility Data for your afflicted Game/Title. You can learn how to do this from Step 5 in this troubleshooting article.
    • Insert your game disc and/or launch your game from the XMB. The game should inform you that your Pass is corrupt and give you the option to redownload your Pass.
    • Simply re-download your Pass.

    Source: http://help.ea.com/uk/article/how-to-re-download-your-online-pass/

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