EA Staff (Retired)Hi Everyone, If you are still running into this error would it be possible to get the information below?
Platform:
PSN ID/Xbox GT:
Region:
Are you using an internal or external drive?
Are you using an HDD or SSD?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag
I've also been having this problem, I just passed by that cutscene for my third playthrough, and all of them I have had the same issue where no other NPC's or the Hunter show up aside from Isaac, and it's only his side of the conversation (though oddly enough the force gun visual effect still plays and the sound effect of the Hunter, the glass breaking, and the end of the cutscene in general do play even though nothing else from it does). I don't know exactly when I first reached that point but it should've been either February 1st or 2nd judging by steam achievements.
Platform: Steam
Region: USA
Storage Type: My first playthrough was entirely on the HDD of my laptop, but after that, I moved the game to an external SSD instead and have played it from there since. So I technically was Internal HDD at first and now am External SSD
Date started: Either February 1st or 2nd was when I had the first issue, I do not remember when I reached it on my second playthrough unfortunately, but for my third playthrough it was February 13th (In case it ends up mattering it was an NG on Medium, NG+ on Hard, and then NG on Impossible)
Is anything else happening: Outside of occasional stutters or momentary additional loading, not really. It happened a bit more while I was on the HDD and not as much since switching to the SSD, but it mostly is an occasional see-through door that takes a few seconds to load for me to open, an occasional enemy that spawns in invisible (i.e. breaking a vent) but then becomes visible after a few seconds, or just occasional freezing for a few seconds. I did have the Hunter also not spawn in Chapter 5 initially one time during my NG+ playthrough (external SSD) but it then appeared correctly in the next room and had no other problems after that.
I don't have a clip currently available but I think I still have at least one save file from before that cutscene and might be able to record it if still necessary.
I also attached my DxDiag but I don't know if having an external drive affects that or not.
Same issue in chap 10. I enter the corridor with the marker but no cutscene. Hunter won't spawn. I can't progress. I had one auto save that would glitch out to the hunter killing me immediately.
Platform: Ps5
Ssd from ps5 I guess saved on ps5
Happened yesterday February 15th
same here
Xbox X
Save on Xbox X HD
This is what's happening to me. In the cutscene I watched on YouTube that won't trigger for me, the hunter smashes the glass and you can go into the room. So because it doesn't trigger I can't get into the room to progress there's a guy frozen still at the other side in a jumping jack position. I've looked everywhere else for another way through but can't find it. So annoying it was my first time playing dead space too.
