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aw00qznbnw1b's avatar
aw00qznbnw1b
10 months ago

Dead Space 2 is not logging into EA servers

When I try to play Dead Space 2 multiplayer there is an error saying I cannot connect to ea servers. There is another discussion about this, then I see that i need to use the key from steam, but then...
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EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
10 months ago
Hi @aw00qznbnw1b, I wanted to check if this is still happening?

  • Cold_Space_9's avatar
    Cold_Space_9
    2 months ago

    Hi @EA_Illium, confirm that it still happens. See attacheched screenshot.
    Steam purchased Dead Space 2 copy.
    My Steam and EA accounts are linked but Dead Space 2 is not listed in EA library. Maybe this is the reason of connection failure?
    Out of 11 Steam purchased EA games 3 are missed in EA library.

    Also I`ve tried to link game manually using "Redeem Code" option both on EA app and ea.com. When I put my Steam purchased code EA app recognized that it is Dead Space 2 game and suggested 2 options for redeem. When I select any of them it accepts my code. Then it fails with error message "The product code you entered is not valid. Please re-enter the code".
    See screenshots with all 3 steps

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