Forum Discussion

1 year ago

Dead Space 2 is not logging into EA servers

When I try to play Dead Space 2 multiplayer there is an error saying I cannot connect to ea servers. There is another discussion about this, then I see that i need to use the key from steam, but then...

dead space

discussion

EA_Illium

EA Staff (Retired)

1 year ago

Hi @aw00qznbnw1b, I wanted to check if this is still happening?

Cold_Space_9
1 year ago
Hi @EA_Illium, confirm that it still happens. See attacheched screenshot.
Steam purchased Dead Space 2 copy.
My Steam and EA accounts are linked but Dead Space 2 is not listed in EA library. Maybe this is the reason of connection failure?
Out of 11 Steam purchased EA games 3 are missed in EA library.
Also I`ve tried to link game manually using "Redeem Code" option both on EA app and ea.com. When I put my Steam purchased code EA app recognized that it is Dead Space 2 game and suggested 2 options for redeem. When I select any of them it accepts my code. Then it fails with error message "The product code you entered is not valid. Please re-enter the code".
See screenshots with all 3 steps