Forum Discussion

SaltySchlonger's avatar
SaltySchlonger
3 years ago

Dead Space 2 launches to black screen then closes

Dead Space 2 not launching. Bought on steam loads to black screen then force closes itself. uninstalled and reinstalled on all storage drives running as admin still nothing. All drivers up to date. P...
SaltySchlonger's avatar
SaltySchlonger
3 years ago

EA support suggested I make another account with admin privileges tried that with same result. Nothing plugged in besides mouse and keyboard. Tried unplugging all usb still same result. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @SaltySchlonger Thanks for the update, can you confirm that you are running through the Nvidia GPU versus the Intel chip? 

1. Open the NVIDIA control panel.
One way to do this is by right-clicking on an empty space on the desktop and selecting NVIDIA control panel.
2. Navigate to 3D settings > Manage 3D settings.
3. Open the Program settings tab and select your game from the dropdown menu.
4. Select Preferred graphics processor for this program from the second dropdown menu. Your NVIDIA GPU should appear as "High-performance NVIDIA processor"
5. Save your changes.
  • SaltySchlonger's avatar
    SaltySchlonger
    3 years ago

    I Do not have the option to select preferred graphics processor. I have a single GPU and my CPU does not have onboard graphics. I am assuming it defaults to my GPU and since I do not have any other option to choose from it doesn't pop up.

  • SaltySchlonger's avatar
    SaltySchlonger
    3 years ago

    I have already tried every compatibility mode I could run the game in. All with no success.

  • SaltySchlonger's avatar
    SaltySchlonger
    3 years ago

    Any updates? I want to play the game. I payed for it and have yet to be able to even see the main menu.

  • vwgti303's avatar
    vwgti303
    3 years ago
    @EA_Illium Anything? I too am having this issue and have tried all the aforementioned steps. Wish EA would just allow us to talk directly to someone.

About Dead Space Franchise Discussion

Scavenge the violent wilderness, build devastating weapons, and take down the terror on the Dead Space Games forum.5,329 PostsLatest Activity: 6 months ago