Dead Space 2 old boxed game
I have a Dead Space 2 BOX, version with the Plasma Cutter Toy and Extra EVO suit and weapon in game. All was working and i finished the game when i bought it. "WAS" working when there was no EA AP...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)
@EA_Illium the error says that there was an error that makes the game impossible to run.
I did reinstalation, update, repair and confirmed that all files are there. It's just the key/license problem. It does not recognize the old Game Key
I did reinstalation, update, repair and confirmed that all files are there. It's just the key/license problem. It does not recognize the old Game Key
- EA_Illium
To confirm do you get that error message when you attempt to use the CD key?
No, the game is added to my account.
Before EA app i finished the game.
Now i'am able to install the game.
I can Press play.
Then i get error that the game cant run.
I validate/reinstall and go back to Press play.
What is funny in my first post i give a solution to the problem that is confirmed.
But its beyond comprehension of the stuff.
I did i thunk 9 cycles of EA support, each time heari g that naw it is solved.
Still the game is not working.
Ill repeat, dont know why my CD key from the boxed game is not workimg with the app. I already sent the log many tymes to the support staff that mentions timeout and all.
Check the link from the post god damn it. The solution is memtioned there but perhaps current support is unable to ready or just doesnt want to.
Best regards
No, the game is added to my account.
Before EA app i finished the game.
Now i'am able to install the game.
I can Press play.
Then i get error that the game cant run.
I validate/reinstall and go back to Press play.
What is funny in my first post i give a solution to the problem that is confirmed.
But its beyond comprehension of the stuff.
I did i thunk 9 cycles of EA support, each time heari g that naw it is solved.
Still the game is not working.
Ill repeat, dont know why my CD key from the boxed game is not workimg with the app. I already sent the log many tymes to the support staff that mentions timeout and all.
Check the link from the post god damn it. The solution is memtioned there but perhaps current support is unable to ready or just doesnt want to.
The link below, page 5 in the middle author JuanRemorquez
Sorry i have two account's plan to merge them when i solve the problem off Dead Space 2
Best regards
The link, page 5 in the middle author
JuanRemorquez
- EA_IlliumHi @78cc45d9800b1856, To confirm have you tried the steps mentioned in that thread, or removing your licence folder?
In EA App I click on the 'Play' button. They grey window pops up and there it says Sign up with you Origin Account to activate Dead Space 2 on this computer. I write in my email address and password. The window disappears and nothing happens. I'm back in EA App.
I have already reinstalled app, game and cleared cache twice. After two hours of searching for answers, half an hour of searching for link to live support and two hours of chatting with someone who appeared like chat bot I'm no close to success. Does any of you have some tips?
- EA_Illium
Hey @nemamkurvaid
To confirm have you already tried the following?
Spoiler- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
- Restart your device in Clean Boot mode first then try again.
Cheers!
