Dead Space 2 old boxed game
I have a Dead Space 2 BOX, version with the Plasma Cutter Toy and Extra EVO suit and weapon in game. All was working and i finished the game when i bought it. "WAS" working when there was no EA AP...
Forum Discussion
In EA App I click on the 'Play' button. They grey window pops up and there it says Sign up with you Origin Account to activate Dead Space 2 on this computer. I write in my email address and password. The window disappears and nothing happens. I'm back in EA App.
I have already reinstalled app, game and cleared cache twice. After two hours of searching for answers, half an hour of searching for link to live support and two hours of chatting with someone who appeared like chat bot I'm no close to success. Does any of you have some tips?
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @nemamkurvaid
To confirm have you already tried the following?
Spoiler
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
- Restart your device in Clean Boot mode first then try again.
Cheers!
I am having this same problem too. Neither Deadspace 2 or 3 will activate anymore.
"We're sorry, an error has occurred. We are unable to connect to EA servers to activate Deadspace TM 2 on this computer using your account. Please try again later"
I have tried repairing both of them, there is nothing wrong with them (of course there isn't) or anything on my system, moreover, they are simple games that have no problem running if not for this activation rubbish.
These are games that I own, not through the subscription. It's not all games that won't activate, it seems to be just these.
I don't care how many years ago we purchased these games, we have a right to access them.
- @EA_Illium I don't have polite answer for your question.
1. Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
ad. 1 YES I did it more than once, also each time a support was on chat
2. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
ad. 2 YES also instaled it on 3 different computers
3. Connection and Advance Connection Guides
ad. 3 Nothing is blocked, have many other games and they work, don't give me this crap of solution
4. Check for other applications that may be limiting EA App or Game performance
ad. 4 YES, but there is non other app blocking
5. Run the System File Checker tool, then Check for Windows and GPU updates
ad. 5 YES, all is up to date
6. Restart your device in Clean Boot mode first then try again.
ad. 6 YES, done that already also recomended by support
God i'am tired of this, and for starters i have given you a solution, but you are here not to solve any problem but to create an ilusion of support.
The key from the box does not work well with the APP, in the log of that crap there is information about the key not being recognized
but no one listens, check the post there once was a guy in the support that was able to solve problems.
- EA_Illium
Hey Everyone,
Thanks so far for everyone that has tried the troubleshooting previously shared and for letting us know what your running into.
If you still are unable to activate Dead Space 2 or 3 on your PC please let us know the following:
- Platform (Steam, EA app):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- If possible, share a Screenshot or Clip...
- EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
