Dead Space 2 Wont Lauch

First off, The fact that i have to go to a forum for support and not have the ability to contact EA directly without running into a piece of !@#$ AI software that literally does nothing but ask for information and direct you to the forum is unacceptable. Now that that's out of the way i need help on trying to launch dead space 2  on the EA APP on PC. I've tried every method the other forums explained and nothing seems to work. I just finished the first one and it was amazing. Please Help