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Niugil's avatar
2 years ago
Solved

Dead Space 2023 Not Saving Progress

Hi. I'm playing Dead Space 2023 at EA app with no problems. Then sudendly, the games stops saving. If I try to choose New Saving, it does nothing. If I try to rewrite, nothing. The games looks as if it was saving, but the new save never shows up, nor the previous save is rewriten. I have tried to allow the game in AVAST, on the firewall and on ransomware, I have tried running it as admin. I have repair/reinstal the game and nothing. 

Any other ideas?

This is my DXDiag info:

Operating System: Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7D07
BIOS: 1.10 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz (16 CPUs), ~3.6GHz
Memory: 65534MB RAM
Available OS Memory: 65362MB RAM
Page File: 27078MB used, 48010MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 288 DPI (300 percent)
DWM DPI Scaling: Enabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode

Card name: NVIDIA GeForce RTX 3080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_220A&SUBSYS_48773842&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 44787 MB
Dedicated Memory: 12107 MB
Shared Memory: 32680 MB
Current Mode: 3840 x 2160 (32 bit) (120Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Color Primaries: Red(0.681641,0.311523), Green(0.279297,0.666016), Blue(0.152344,0.065430), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.049000, Max Luminance = 603.698425, MaxFullFrameLuminance = 351.276398
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS XG438
Monitor Id: AUS43E1
Native Mode: 3840 x 2160(p) (59.997Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI
Advanced Color: AdvancedColorSupported AdvancedColorEnabled
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ddf203f8d876fdf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ddf203f8d876fdf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ddf203f8d876fdf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ddf203f8d876fdf\nvldumdx.dll
Driver File Version: 31.00.0015.3699 (English)
Driver Version: 31.0.15.3699
DDI Version: 12
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.1
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Not Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2023 8:00:00 PM, 774272 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-614A-11CF-8155-78680EC2D235}
Vendor ID: 0x10DE
Device ID: 0x220A
SubSys ID: 0x48773842
Revision ID: 0x00A1
Driver Strong Name: oem57.inf:0f066de3b92545bc:Section139:31.0.15.3699😛ci\ven_10de&dev_220a
Rank Of Driver: 00CF2001

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Niugil To check how many current saves do you have? Also is there still room on your install drive?

    If so can we try the following?

  • Kind of having a similar issue. However my game was bought on steam. I cant even find access to how many saves I have. My game crashes when going into the load save menu. If I could somehow find a way to delete saves It might help

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @1e5a7375dda763d2, Can you try the steps above? For verifying you can do so through the properties option in Steam, and let us know if this continues?

    Also, to confirm it doesn't crash until you hit the load saves option?

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