Dead Space 3 Door Sound Bug/Glitch?
I've just started playing the game and have landed on the ship where Ellie is supposidly trapped.
Every door where you must use kenesis on to open makes some constant aweful ticking sound comparab...
Forum Discussion
Chriswearsahat,
EA should replace their entire customer service team. Add me and the guy above my comment too. We would probably earn the gratitude of many Dead Space fans and do the game justice.
EA/Visceral Games, just give us one word. Just have the community manager walk into this thread and say something like "meep!" and leave. Hell, that would be better than the dead silent experience I'm having now.
It is frustrating to have to do a PM to get a timely response, but I put the blame a few levels higher even before the response...
I mentioned it before, but I think the lower CS team members probably don't have much say in what they do with their time, I put this squarely on management. If they did replace those workers with us, I think we'd either be stretched too thin and shackled by some non-gamer's priority list just like eabastian might be, or we'd be fired for breaking their procedures and flipping the bird to other responsibilities unrelated to the forum (I think the forum is probably just a side thing they tacked onto normal worker responsibilities, I'd doubt they're hired for this exclusively...even though they obviously need some dedicated work here).
I'd bet they have a backlog and probably a strict reporting policy they have to work against that slows them down. I can see that particular guy (eabastian) checks in on all the games, and I've only seen one other guy on other game forums (I only glanced, wasn't really looking). I tend to imagine there just aren't enough of him to make for happy customers.
The only real way we're going to get that changed is by doing what y'all are saying, simply not buying games from companies that have their priorities this backwards. They'll figure it out soon enough, I only buy games based on word-of-mouth, and everyone I know my age is the same way, loyalty becomes important eventually. The drones who would love to have helped us (the developer with the bug fix sitting in the code repository, just waiting for a go-ahead from QA for using the release candidate server, the forum admin who has to document all public contact and patrol way too many groups/threads) will apply to those nicer companies when the moron-well dries up for EA. That or EA will learn/adapt and dedicate some proper resources to listening.
I did my part, I got a refund. No one can stand up to Amazon, and Amazon stands for the customer.
