Some players are having this issue because Orders get cancelled due to any reason. Either contact support to confirm it or check your transaction history but it takes 5-10 business days to return it.
Contact support seems to be taking to long according to some users. I am waiting for more than 4 hours to have a chat with a EA advisor and I not fell like to spend money by calling them to have them sending me from person to person until the problem is solved. Since I paid with credit card it is more easy for me to just call my credit card company and cancel my transaction than spend more money on a call that according to some users as low chances of success.
@omegablue14k wrote:Some players are having this issue because Orders get cancelled due to any reason. Either contact support to confirm it or check your transaction history but it takes 5-10 business days to return it.
