@omegablue14k wrote:If you want to try Email, then try to put product as The Simpson:Tapped out. You can described product and issue during providing information including your platform also. TRY it
You lost me now! Could you be more specific, please?
I think what he means is try putting Simpsons: Tapped Out in the EA Help screen (https://help.ea.com/contact-us). From there select Billing/Purchasing and then iPhone.
It'll then give you an option to email EA instead of either Chat/Forums.
You can then customise the email to be about Dead Space 3.
