Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Dead space 3 is not showing in the My Games section

I paid for dead space 3 yesterday and have the email to prove it now on this email it says to go to origins my game section to download it and when I go there I can not see my game is there anything ...
Talastriel's avatar
Talastriel
13 years ago
@omegablue14k wrote:

If you want to try Email, then try to put product as The Simpson:Tapped out. You can described product and issue during providing information including your platform also. TRY it

You lost me now! Could you be more specific, please?

Anonymous's avatar
Anonymous
13 years ago

I think what he means is try putting Simpsons: Tapped Out in the EA Help screen (https://help.ea.com/contact-us). From there select Billing/Purchasing and then iPhone.

It'll then give you an option to email EA instead of either Chat/Forums.

You can then customise the email to be about Dead Space 3.

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