Community AdminHeya everyone,
We are investigating an entitlement issue which may affect download access for some EU region 1 users. We are working towards a resolution and will update you as soon as we have more information available. Thank you for your patience.
For those of you that attempted the previous step and reported back thank you very much for trying. It could have potentially worked for those with an outdated Origin client but seeing as we identified a relation with account entitlements it will unfortunately not work in those cases.
Cheers,
Nils
**UPDATE 2/7/2013 - 11:30 GMT**
Our team is currently implementing a fix in for this issue and affected players should be able to access Dead Space 3 by approximately 8pm EST/1am GMT. Thanks for staying tuned and being an EA player.
The Answer HQ team hopes you'll like the game as much as we do!
Hello Nils!
Well, unfortunately the problem really did remain. I just got another confirmation mail for Dead Space 3 last night, but in Origin nothing has changed. I still can't download. I appreciate your and your team's efforts and hope, there will be another way to fix the problem!
Creek
I have the same problem. Dead Space 3 is grey in my Game list, download not possible
