Dead Space Remake crashing on EA Play Pro

@1wpp0tutru17 

Can you attach a DxDiag? Would li ke to take a look at the system and the errors being generated?

Thanks!

Okay no problem, I'll take so that when I get home. 

By the way, what graphics settings should I be using, despite having a 4090 and a 14900K CPU.

@1wpp0tutru17 To be honest that is a hard one because it also depends on your monitor or TV. I have a 4090 myself and I change everything from high to a mid range only because I'm not worried about 120 FPS in my game. That is just me. 

I loaded up the remake on my PC and this is what I have:

I mainly focus on these areas for my game. Change what feels right for you so you get a more smooth game play.

That's my monitor 

Here it is...

@1wpp0tutru17 Thanks! So the below was copied directly from your report with the steps you should take in general. These should help with the issue.

1. BEX64 (Buffer Overflow Exception) Errors:
  - Affected Application: ArmourySocketServer.exe
  - Solution: These errors often relate to Data Execution Prevention (DEP). You can try adding the application to the DEP exception list. Also, ensure the application is updated to the latest version.

2. AppHangB1 Errors:
  - Affected Application: SteelSeriesGGClient.exe
  - Solution: This indicates the application is not responding. Try restarting the application, updating it, or reinstalling it. Check for any conflicting software that might be causing the hang.

3. APPCRASH Errors:
  - Affected Application: obs64.exe
  - Solution: Ensure the application is up to date. Check for any missing or corrupt system files using the System File Checker (sfc /scannow).

4. RADAR_PRE_LEAK_64 Errors:
  - Affected Applications: EADesktop.exe, Dead Space.exe

  - Solution: This indicates potential memory leaks. Ensure your software is updated, and consider closing unnecessary background applications to free up memory.

For added measure, these are the steps and links I would start with:

• Run the System File Checker tool
• Check for Windows Updates
• Check for GPU updates 
• Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
• Windows troubleshooting tools
• Guide for Troubleshooting Graphics issues
• Install/Repair your VC++ files for the game (Microsoft VC++ Link)

Delete Windows Temp Files

• First, make sure you close as many programs as you can
• Press the Windows key + R, go into the file explorer
• Type in %temp%, and hit Enter
• Delete everything it allows you to delete
• Reboot the PC

Optional Registry clean-up

• install CCleaner (it's free) from here
• Run Registry cleaner
• Click review selected issues
• Do you want to back up? No
• Click Fix all selected issues