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All the info below is pulled directly from your DxDiag, along with the steps to take. It looks like you're experiencing multiple error reports related to the WinSetupDiag02
event and one related to MicrosoftEdgeUpdate.exe
. Here's a brief overview of each:
1. MicrosoftEdgeUpdate.exe Crash:
2. WinSetupDiag02 Errors:
1. For MicrosoftEdgeUpdate.exe:
2. For WinSetupDiag02:
Here is where I would start:
- Run the System File Checker tool
- Check for Windows Updates
- Check for GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Windows troubleshooting tools
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Dear Ea,
Thank you for answering ,
I did everything nothing new the problem still .
This is a global problem they put article in Intel website for this problem check it :
https://www.intel.com/content/www/us/en/support/articles/000097015/graphics.html
I think the problem from your server or files of the website dead space remake game .
As you are a manager call the steam or you manager to check the game files .
I wish to call the administration to fix the problem plz do that to help us .
Regards ,
- 10 months ago
Dear Ea ,
Plz help me and Don,t ignore my massage I,m waiting you .
- 9 months ago
Did you get a solution? Because I bought the game
this month and it's unplayable because of the red glow all over the screen. I really want to play it.
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