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All the info below is pulled directly from your DxDiag, along with the steps to take. It looks like you're experiencing multiple error reports related to the WinSetupDiag02
event and one related to MicrosoftEdgeUpdate.exe
. Here's a brief overview of each:
1. MicrosoftEdgeUpdate.exe Crash:
2. WinSetupDiag02 Errors:
1. For MicrosoftEdgeUpdate.exe:
2. For WinSetupDiag02:
Here is where I would start:
- Run the System File Checker tool
- Check for Windows Updates
- Check for GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Windows troubleshooting tools
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
I have the same problem.
My PC is 12th Gen Intel(R) Core(TM) i5-1245U 2.50 GHz
RAM installed 16 GB 64-bit operating system, x64 processor
- EA_Shepard9 months ago
Community Manager
@38d295be46dc3cbe Can you attach a DxDiag?
Can you also attach screenshots showing the red glow where you see as well in areas where it is not happening?
- 9 months ago
Unfortunately I can't take screenshots, because I've already uninstalled the game, waiting for someone to post a solution.
But in this post there are images of the same problem.
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