dead space
Hi! I have downloaded Dead Space on my Xbox One and it has English voices and Spanish captions. I know that the game is completely translated into Spanish (voices and text). Why can't I download it ...
Forum Discussion
EA_Barry
Community Manager
Community ManagerThere are multiple factors involved here, can I ask you to contact us so we can see exactly which version of the game you have?
Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
Other people with the same problem (maybe all Spanish customers have the same problem) are changing their console location to Italian and then download the game again and it has Spanish voices and Spanish captions.
I have contacted XBOX Support via Twitter and they have answered me to contact EA to get help.
I think the problem is that there is a wrong version of the game in the Spanish Store.
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