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Anonymous's avatar
Anonymous
11 years ago
Solved

deadspace2 CD key Enrollment

Dead Space 2 on Steam recently purchasing origin is going to register a CD Key if the registration is not already in use key I did not speak English translator to help me understand, I'm turning
  • Anonymous's avatar
    Anonymous
    11 years ago

    If I understand you correctly you purchased the game on Steam and now when you try to redeem the code on Origin it is telling you that it is already used? If this is correct then the game should now be linked to your Steam account and as the code is for Steam you will not be able to redeem it on Origin.

Anonymous's avatar
Anonymous
8 years ago

Hello there,

I'm having this problem with dead space 2: when i enter my cd key in my origin's library previously used for my steam account it says that my code it's already used...

It's because i activated dead space 2 on steam? I've entered the same ea's user name... There's a way to play dead space 2 also on origin?

Help me, please!

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hello @IrpinianWolf,

    Sorry for any confusion caused.

    Most product codes are indeed one time use only and can only be redeemed on one platform (from EA games only Dragon Age games are the exception). I am sorry, but you will not be able to redeem the same code in Origin for Dead Space 2.

    You could add the game tile to Origin by clicking the 'Add Game - Non-Origin game', but the game would need to be installed for this.

    Let us know if you have any other questions.
    - Kristi

    • Anonymous's avatar
      Anonymous
      8 years ago

      Thank u for your feedback, but i have already registered in origin dead space 1 and mass effect 2 bought from steam and i found no problems...

      • Anonymous's avatar
        Anonymous
        8 years ago

        Hello @ST-Human,

        Sorry for any confusion, as far as I was aware only codes Dragon Age games would work like this, thanks for correcting me 🙂

        In this case, please contact our support via chat or phone call and they can check the code:

        1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
        2. Find the affected game 
        3. Select your platform  
        4. Select topic and issue.
        5. Select a contact option. Please note that available contact options do depend on your country settings, time of day and the topic/issue you choose.

        Let us know if you run into any issues with this.

        -Kristi

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