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givemethegepgun's avatar
givemethegepgun
3 years ago
Solved

Denuvo anti tamper locks me out of the game for 24hours

Been playing the game on Steam for a few hours, but Denuvo anti tamper/malware seems to detect random changes in configuration and triggered a 24 hour lock preventing me from playing the game. Can't ...
dead space
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago
    Hi @Anonymous, To confirm if a secuirty system with one of our games detects an issue our support is unable to remotely remove these.

    If it does result in an account ban, you will need to reach out to our TOS.

Anonymous's avatar
Anonymous
2 years ago
@givemethegepgun same issue in another game - impressive they have not answered you for over a year..
did you find a solution or did you just have to wait?
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
Hi @Anonymous, To confirm if a secuirty system with one of our games detects an issue our support is unable to remotely remove these.

If it does result in an account ban, you will need to reach out to our TOS.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Seems like a easy problem to fix as many other DRM's allow proton support.

    Should be a conversation between EA and Denuvo already to be fair.

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