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kjy35852000's avatar
3 years ago

DirectX Error - e_unexpected("Unexpected failure")

The directx function res fails with e_unexpected("Unexpected failure"). GPU. NVIDA GeForce GTX 1660Ti, driver 52737 black window display error.

9 Replies

  • My problem is: I launch the game from Steam, it opens in windowed mode showing nothing but black screen, after a couple of seconds error message saying "DirectX function "res" failed with E_UNEXPECTED ('Unexpected failure.') GPU: NVIDIA 'GeForce GTX 1660', Driver: 52824" shows up.

    The "Driver:" part changes sometimes to 52741 and other numbers. I think I tried almost every possible fix like clean reinstalling my drivers, checking dxgiag, compatibility mode, running directly from folder, running as administrator, rebooting, checking file integrity, moving it to SSD using steam and basically most of methods I could find online for DirectX errors (By the way I couldn't find a single solution for THIS EXACT problem).

    I didn't try:
    1. Reinstalling the game
    2. Reinstalling my Windows 10

    Any ideas? I'm kinda out of ideas at this point. Might try to reinstall it but I doubt it will help. DxDiag attached

  • Getting the following error : 

    DirectX function "res" failed with E_UNEXPECTED ("Unexpected failure"). GPU :RTX 3060 ti , Driver : 52737. ( See attached photo ) .Already tried different driver versions , reinstalled the game and tried various fixes.

    I haven't seen a lot of threads on this type of error and i was wondering if anyone found a fix for this issue.Thank you.

  • same problem.Rolled back to the recommend driver, game is still incredibly inconsistent.

    There are many friends in the Chinese forum who have the same problems as me

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone, 

    If you are still seeing issues with DirectX Error please let us know the following: 

    Platform:

    PSN ID/Xbox GT:

    Region:

    Are you using an internal or external drive?

    Are you using an HDD or SSD?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag

  • Platform: PC (Steam)

    Region: USA Central

    Are you using an internal or external drive?: Internal

    Are you using an HDD or SSD?: HDD

    Date this issue started (is it still happening?)?: Tried launching 3/7/2023, same day I am making this. Tried all other "Solutions"

    Is anything else happening? Black screen in windowed mode, then the directx error.

  • SirSmackems's avatar
    SirSmackems
    Rising Rookie
    3 years ago

    @EA_Illium

    Platform: EA App (PC)

    Region: US

    Are you using an internal or external drive? Internal

    Are you using an HDD or SSD? HDD

    Date this issue started (is it still happening?)? Right after the very first update for the game rolled out.
    Before that I had 17 collective hours total of uninterrupted gametime but now it barely plays due to this error. Can play any other game no issues this is the only one that acts like this.

    Is anything else happening? This error is the only issue.

    I've done all the fixes and even rolled back the driver but nothing.

  • I found this and for absurd as it seems it worked for me!

    Press Windows key + R to open up a Run dialog box. Next, type ‘regedit’ and press Ctrl + Shift + Enter to open up the Registry Editor with admin access.
    Opening up the Registry Editor
    When you’re prompted by the User Account Control, click Yes to grant admin access.
    Once you’re inside the Registry Editor, use the left-hand side menu to navigate to the following location:
    HKEY_Local_Machine\Software\Microsoft\Cryptography\
    Note: You can either get here instantly by pasting the location directly into the nav bar at the top or you can manually double-click each Registry entry.
    Once you arrive inside the correct location, move over to the right-hand menu and right-click on machineGUID .
    Next, click on Modify from the context menu that just appeared.
    Editing the MachineGUID string
    Next, replace the value of the MachineGuid string with the following and click Ok to save the changes:
    d1eb246e-6243-4460-a88e-5d4e52b1ef6b
    Restart your PC

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