Forum Discussion

razortongue's avatar
1 year ago
Solved

[EA app] Dead Space 2 "Failed to launch game"

Hi,

I'm having trouble starting Dead Space 2 on Windows 11 using EA App ("Failed to launch game. / An error our end caused the launch to fail. Try again little later.")

I tried steps from:

https://answers.ea.com/t5/Other-Dead-Space-Games/Old-Report-Dead-Space-2-won-t-launch-from-EA-App/m-p/12573775/highlight/true#M17267

-reinstalled and repaired DS2 and EA App,

-cleared cache/temp,

-updated all the drivers,

-tried Compatibility Administrator (32-bit) fix for DeadSpace2.exe (ProcessorCountLie and ProcessorCountLieHybridCPU),

-running EA App / DS2 as an admin.

Also created help ticket with support, but we've run of things to try (it was basically the same list) - also my game is visible in EA App on all my PCs as "Dead Space 2"

whether installed or not, but on Help.EA.COM in game list I see only Dead Space 1 and Dead Space 3 (DS1, 2 and 3 was a bundle I've bought long time ago).

Please, help - I can supply any logs etc.

  • @razortongue 

    Can you attach a DxDiag?

    Also, look at your Reliability monitor and attach this file:

    • Press the Windows key and "R" at the same time.
    • Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
    • Look if it has entries for the game executable or EA app.
    • If yes double click at the last entry for the game executable or EA app, copy the info, and save it to a text file.
    • Once saved attach it to the thread.

11 Replies

  • killboy305's avatar
    killboy305
    Seasoned Newcomer
    2 hours ago

    i've tried everything on the EA app version and still cant launch. please help!

Featured Places

Node avatar for Dead Space Franchise Discussion

Dead Space Franchise Discussion

Scavenge the violent wilderness, build devastating weapons, and take down the terror on the Dead Space Games forum.Latest Activity: 2 hours ago
5,361 Posts