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GinTactu's avatar
GinTactu
3 years ago
Solved

Either your account has been disabled or access to this game has been disabled.

I cannot play Dead Space 2 multiplayer and I've already searched up online for fixes but to no avail. I get the message: Either your account has been disabled or access to this game has been disabl...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @GinTactu 

    It doesn't look like the account you're posting with has been disabled. An advisor should look into that for you though. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @GinTactu 

It doesn't look like the account you're posting with has been disabled. An advisor should look into that for you though. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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