Forum Discussion

R3vSt3r's avatar
13 years ago

I bought a game and its not showing up on my games list.

Im getting angry now, I bought a game(dead space 3) on origin and the money has been taken from me yet I have no product. Not only that the help doesnt seem to be there , not just for me but for others in my situation.  This is unacceptable!

Game:Dead Space 3

Order Ref:16991593723

 

I want a refund please

4 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Im in the same boat.  Bought it but it does nto show in my games list on Origin.  How can we get ths resolved?

  • R3vSt3r's avatar
    R3vSt3r
    13 years ago

    Tbh this is boarding on the fringes of fraud..... Taking money from me for a product and not giving it to me.

    If no one is going to answer me about this, I might seek legal advice.

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    I had the same problems with Dead Space 3 not showing on My Games.

    I was trying to get an answer through Chat but got the same answer payment not gone through (but it had)

    So I called an advisor on the phone  0870 243 2435 for the UK, There is a toll free number for the US.

    I was on hold for about 50 min's until I got through he asked me a few security questions and the order number

    got it sorted in less than 10 min's.

    He told me it was a problem with the developers Server that generated the keys for Dead Space 3.

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